Our Promise
Daw Link promises to deliver the best services, advice, and convenience to our customers, ensuring they receive the quality they deserve. We aim to be your trusted partner in technology by providing all our products at highly competitive prices. If you are not completely satisfied with your purchase, we are here to assist with exchanges, returns, and refunds.
Returns Policy
Daw Link is committed to a 100% return and refund policy, subject to certain conditions:
- The product must be unwashed, unused, and in perfect condition.
- The purchased product should include original tags, accessories, user manual, warranty card, and any freebies.
- The product should be returned in its undamaged, original packaging box.
If the returned product does not meet these conditions, we reserve the right to send it back to you.
Reasons for Return
- The product is damaged, broken, or malfunctioning.
- An incorrect or incomplete product has been delivered.
- The product needs to be exchanged for a different brand.
Refund Policy
Daw Link follows specific rules for refunds:
- Within 10 days, the refund amount will be given based on the original purchase price.
- After 10 days, the refund amount will depend on market conditions:
- If the market price decreases, the refunded amount will also decrease.
- If the market price increases, the refunded amount will remain the same as the purchase price.
Any product(s) purchased from Daw Link can be exchanged at any time, provided it is in suitable condition, with attached documents and original packaging.